Privacy Policy

Overview

StatGuide.AI ("we," "our," or "us") operates a statistical analysis platform that helps users run end-to-end analyses and generate report-ready outputs.

This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

Information We Collect

Account Information

• Email address and profile information you provide
• Account identifiers and authentication metadata
• Billing and subscription metadata (payment card data is handled by our payment processor)

Dataset and Analysis Information

• Datasets you upload for analysis
• Analysis configuration, run metadata, and generated outputs
• Execution logs needed for reliability, debugging, and abuse prevention

Usage and Technical Information

• Pages and features you use
• Device and browser metadata, request timestamps, and referrer/UTM data
• Events for product analytics and experimentation

How We Use Information

• Provide analysis workflows, results, and exports
• Process payments and manage subscriptions
• Maintain security, detect fraud, and enforce terms
• Improve the product through analytics and A/B testing
• Communicate about your account, service updates, and support
• Measure marketing conversion performance in the United States

Legal Bases (Where Applicable)

Where required by applicable law, we rely on one or more of the following legal bases:

• Contract performance to provide the Service you sign up for
• Legitimate interests for product improvement, reliability, and abuse prevention
• Consent where legally required for specific communications or processing
• Legal obligations for tax, accounting, and compliance record-keeping

Data Retention

• Account data: retained until deletion request or 24 months of inactivity
• Analysis outputs: retained while your account exists unless deleted by you
• Payment and accounting records: retained as required by law (typically up to 7 years)
• Operational logs: generally retained up to 12 months
• Encrypted backups: rolling retention windows, then overwritten
• Aggregated/anonymized statistics: may be retained indefinitely

Data Sharing and Disclosure

We do not sell or rent personal information. We share information only:

• With your direction or explicit consent
• With service providers under confidentiality and data protection obligations
• To comply with legal obligations or lawful requests
• To protect rights, safety, and service integrity

Representative service-provider categories include:

• Hosting and infrastructure
• Payments and billing
• Transactional email delivery
• Product analytics and experimentation
• Background computation and queue/caching infrastructure
• AI-assisted content generation for report narratives

Cookies, Analytics, and Advertising

We use cookies and similar technologies for essential authentication/security and for product analytics. We also use conversion tracking for campaign measurement.

At this time, StatGuide.AI is marketed to U.S. users and does not currently provide a cookie consent banner. If your jurisdiction requires consent for non-essential analytics or advertising technologies, you should not use the Service unless such processing is lawful for your use.

We do not enable behavioral retargeting or cross-site profiling without additional legal basis and policy updates.

Security

• Encryption in transit and at rest for primary systems
• Role-based access controls and least-privilege practices
• Dependency and vulnerability monitoring
• Logging and monitoring for reliability and abuse detection

No system is completely secure, but we implement reasonable technical and organizational measures to protect information.

Your Rights

Depending on your jurisdiction, you may have rights to:

• Access and receive a copy of personal information
• Correct inaccurate information
• Delete your account and associated personal information
• Restrict or object to certain processing
• Request portability of information you provided to us

To exercise rights, contact us at admin@statguide.ai. We may request verification before completing requests.

California Privacy Notice (CCPA/CPRA)

California residents may have additional rights, including rights to know and delete.

We do not sell personal information. To submit a California privacy request, email admin@statguide.ai with "California Privacy Request" in the subject line.

International Transfers

Our providers may process data in the United States and other countries. Where required, we use appropriate safeguards, including contractual protections for cross-border transfers.

Children's Privacy

The Service is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through the Service or by email where appropriate.

Contact

For privacy questions, requests, or concerns, contact admin@statguide.ai.